B2C Predict Shipment


A DPD B2C Predict shipment is almost identical to a regular DPD Classic one. You have to add the <predict> segment in the <productandservicedata> section.

<predict> has a few child segments that must be included:

  • <channel>: the type of Predict you wish to send. Using value 1 will send an email, value 3 an SMS.
  • <value>: the email address or portable phone number the message must be sent to. Obviously, use a valid email address if the channel is 1 and a valid phone number if the channel is 3. 
    Note: phone number must be in format +<countrycode>#<rest of the number> so if the number is for example 0032479123456, use value +32#479123456
  • <language>: The language in which the Predict message should be sent in ISO2 format: FR, NL, EN, etc. Keep in mind that while BE is a correct country code, BE as a language doesn't exist. It should be one of the country languages or EN.
  • Attention: Use the exact same e-mail address/phone number for DPD Home shipment in the recipient segment as in the predict segment.

For Predict shipments, depending on the type of message you want to send (which is precised in the <channel> segment), you will have to include the email or phone number in either <phone> or <email> field under the <receiver> segment.

Sample call


<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://dpd.com/common/service/types/Authentication/2.0" xmlns:ns1="http://dpd.com/common/service/types/ShipmentService/3.3">
                  <name1>Sender NV</name1>
                  <name2>Jan Jansens</name2>
                  <street>Egide Walschaertsstraat 20</street>
                  <name1>Receivers LTD</name1>
                  <street>Receiverstreet 5</street>
               <customerReferenceNumber1>Box 1234</customerReferenceNumber1>


Submitted by CustomerIT on Mon, 07/01/2019 - 13:00