Shipments to United Kingdom after Brexit

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Last change log: 19 March 2021.

Precised what format the value needs to be (fields <customsAmountParcel> and <amountLine>)

Request parameters

Shipments to post-Brexit United Kingdom must have an <international> section under the <parcels> section. Please note that you will need a separate <commercialInvoiceLine> for each different kind of item you're shipping. An object that has it's own HS code, constitutes a separate item.
These segments will be described in the raster below.

It's not possible to send multi-colli shipments to the UK. You can only send single-parcel shipments. Your parcel can however contain multiple items.

It's also only possible to send DPD Classic and DPD Home shipments (regular B2B and regular B2C). Saturday, Collection Request, Express, Parcelshop, etc are not possible.

Other changes

Sender phone (<phone> field under <sender>) is mandatory.
Note: phone number must be format +<country code><rest of the number> in all fields. For example: +3215124578 or +442012345678.
Sender email (<email> field under <sender>) is mandatory.
Note: the email must be on an existing domain.
Receiver phone (<phone> field under <recipient>) is mandatory and in correct format.
Receiver email (<email> field under <recipient>) is mandatory and on an existing domain.
Sender and Receiver house number must be in their separate fields <houseNo>. This has to be the case for the <sender>, <recipient>, <commercialInvoiceConsignee> and <commercialInvoiceConsignor> segments.
The value in the <weight> field in the <parcels> segment needs to be the total of all <grossweight> values in the <commercialInvoiceLine> segment.

Notes about EORI, HMRC and VAT number

The Sender VAT and EORI number are always mandatory and must be included in two segments: the <sender> segment and the <commercialInvoiceConsignor> segment.
The Receiver VAT and EORI number must be given in the <receiver> segment, the <commercialInvoiceConsignee> segment and in the <commercialInvoiceConsigneeVatNumber> field. However, these values can vary depending whether or not your shipment is B2B or B2C:
- For B2B Shipments: these fields must contain the Receiver EORI and VAT number.
- For B2C Shipments: these fields must contain the Sender EORI and VAT number, since B2C receivers don't have a VAT or EORI.
The HMRC numberof the Sender must be included in the <comment2> field of the <international> segment.

<international> segment

Node	Type	Length	Description	Mandatory?
<parcelType>	Boolean	n/a	Please always set this to false	Yes
<customsAmount>	Long	99999	Defines the customs amount in total without decimal separator (e.g. 1450 = 14.5 or 100 = 1).	Yes
<customsCurrency>	String	3	Currency code in ISO 4217 alpha-3 format (ex EUR)	Yes
<customsAmountEx>	Long	99999	Defines the converted customs amount in total without decimal separator (e.g. 1450 = 14.5 or 100 = 1). You can repeat what you put in <customsAmount>	Yes
<customsCurrencyEx>	String	3	Currency code in ISO 4217 alpha-3 format. Currency for conversion (destination country). You can repeat what you put in <customsCurrency>	Yes
<clearanceCleared>	String	1	Please use value N	Yes
<prealertStatus>	String	3	Please use value S03	Yes
<exportReason>	String	2	Reason for export : 01:sale 02:return/replacement 03:gift	Yes
<customsTerms>	String	2	Declares the customs terms. Please use value 06	Yes
<customsContent>	String	35	Describes the content of the parcel.	Yes
<customsPaper>	String	20	Lists the accompanying documents. The values are to be combined without separator (e.g. "ABG"). Following values are defined: A = commercial invoice B = pro forma invoice C = export declaration D = EUR1 E = EUR2 F = ATR G = delivery note H = third party billing I = T1 document	No
<customsEnclosure>	Boolean	n/a	Defines if the accompanying documents are at the parcel or not. Default value is false.	No
<customsInvoice>	String	20	Defines the invoice number.	Yes
<customsInvoiceDate>	Int	99999	Defines the invoice date (format YYYYMMDD).	Yes
<customsAmountParcel>	Long	99999	Value of your entire parcel, with two decimal places without separator. Ex. If your parcel is worth 12.54€, use value 1254. If it's worth 550.20€, use value 55020	No
<linehaul>	String	2	Defines mode of line haul. Possible values are AI for air RO for road.	No
<shipMrn>	String	20	Movement reference number of the electronical export declaration.	No
<collectiveCustomsClearance>	Boolean	n/a	Flag for determining collective customs clearance. Default value is false	No
<comment1>	String	70	Comment about your shipment	No
<comment2>	String	70	Must contain HMRC number	Yes
<commercialInvoiceConsigneeVatNumber>	String	20	Defines the commercial invoice consignee VAT number. - In case of a B2B shipment: use receiver's VAT number. - In case of a B2C shipment: use sender's VAT number	Yes
<commercialInvoiceConsignee>	See lower	n/a	Contains address data of commercial invoice consignee. See <commercialInvoiceConsignee> section	Yes
<commercialInvoiceConsignor>	See lower	n/a	Contains address data of commercial invoice consignor. See <commercialInvoiceConsignor> section	Yes
<commercialInvoiceLine>	See lower	n/a	Contains invoice line data	Yes

<commercialInvoiceConsignee> and <commercialInvoiceConsignor> segments

Node	Type	Length	Description	Mandatory?
<name1>	String	35	Name of the consignee / consignor	Yes
<street>	String	35	Street of the consignee / consignor	Yes
<houseNo>	String	8	House number of the consignee / consignor	Yes
<country>	String	2	Country of the consignee / consignor (ISO 3166-2 Code)	Yes
<zipCode>	String	9	Zipcode of the consignee / consignor. Please do not add prefixes.	Yes
<city>	String	35	City of the consignee / consignor	Yes
<phone>	String	3	Phone of the consignee / consignor. For UK numbers, it needs to be the full phone number startingwith the country prefix.	Yes
<email>	String	30	Email of the consignee / consignor. It must be on an existing domain.	Yes
<eoriNumber>	String	30	EORI number of the consignee / consignor. Please keep the notes mentioned earlier on this page in mind.	Yes
<vatNumber>	String	30	VAT number of the consignee / consignor. Please keep the notes mentioned earlier on this page in mind.	Yes

<commercialInvoiceLine> segment

You can have multiple <commercialInvoiceLine> segments: one for each item you have.

Node	Type	Length	Description	Mandatory?
<customsTarif>	String	8	HS code of your item	Yes
<receiverCustomsTarif>	String	8	Repeat of the HS code of your item	Yes
<productCode>	String	20	Product code	No
<content>	String	80	Description of your item	Yes
<grossWeight>	Long	99999	Weight of this item in total. So if you have 200 pieces of this item, this is the weight of all 200.	Yes
<itemsNumber>	Long	99999	How many of this items this parcel has	Yes
<amountLine>	Long	99999	Value of this item in total with two decimal places without separator. So if you have 200 pieces of this item, this is the value of all 200. Ex. If your parcel is worth 12.54€, use value 1254. If it's worth 550.20€, use value 55020	Yes
<customsOrigin>	String	2	Origin country of this item (ISO 3166-2 Code)	Yes
<invoicePosition>	Long	99999	Invoice position of this item	Yes

Sample call B2B

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://dpd.com/common/service/types/Authentication/2.0" xmlns:ns1="http://dpd.com/common/service/types/ShipmentService/3.3">
<soapenv:Header>
<ns:authentication>
<delisId>KD*****</delisId>
<authToken>****</authToken>
<messageLanguage>nl_NL</messageLanguage>
</ns:authentication>
</soapenv:Header>
<soapenv:Body>
<ns1:storeOrders>
<printOptions>
<printerLanguage>PDF</printerLanguage>
<paperFormat>A6</paperFormat>
</printOptions>
<order>
<generalShipmentData>
<sendingDepot>0530</sendingDepot>
<product>CL</product>
<sender>
<name1>Sender NV</name1>
<name2>Jan Jansens</name2>
<street>Egide Walschaertsstraat</street>
                  <houseNo>20</houseNo>
<country>BE</country>
<zipCode>2800</zipCode>
<city>Mechelen</city>
                <phone>+3215124578</phone>
              <email>sender@sendercompany.com</email>
                  <eoriNumber>1133113311</eoriNumber>
              <vatNumber>BE123456</vatNumber>
</sender>
<recipient>
<name1>British Test</name1>
<street>Receiverstraat</street>
                   <houseNo>5</houseNo>
<country>GB</country>
<zipCode>LS101AB</zipCode>
<city>Leeds</city>
             <phone>+442012345678</phone>
              <email>receiver@receivercompany.com</email>
                  <eoriNumber>7788778877</eoriNumber>
              <vatNumber>GB654321</vatNumber>
</recipient>
</generalShipmentData>
<parcels>
<customerReferenceNumber1>Box 1234</customerReferenceNumber1>
<weight>123</weight> 
           
<international>
<parcelType>false</parcelType>
<customsAmount>1400</customsAmount>
<customsCurrency>EUR</customsCurrency>
<customsAmountEx>1400</customsAmountEx>
<customsCurrencyEx>EUR</customsCurrencyEx>
<clearanceCleared>N</clearanceCleared>
<prealertStatus>S03</prealertStatus>
<exportReason>01</exportReason>
<customsTerms>06</customsTerms>
<customsContent>Paperclips</customsContent>
<customsInvoice>12345</customsInvoice>
<customsInvoiceDate>20190624</customsInvoiceDate>
                  <comment2>QQ123456C</comment2>
  <commercialInvoiceConsigneeVatNumber>GB654321</commercialInvoiceConsigneeVatNumber>
<commercialInvoiceConsignee>
                       <name1>British Test</name1>
       <street>Receiverstraat</street>
                       <houseNo>5</houseNo>
       <country>GB</country>
       <zipCode>LS101AB</zipCode>
       <city>Leeds</city>
                       <phone>+442012345678</phone>
                       <email>receiver@receivercompany.com</email>
                       <eoriNumber>7788778877</eoriNumber>
   <vatNumber>GB654321</vatNumber>
</commercialInvoiceConsignee>
<commercialInvoiceConsignor>
   <name1>Sender NV</name1>
   <name2>Jan Jansens</name2>
   <street>Egide Walschaertsstraat</street>
                       <houseNo>20</houseNo>
   <country>BE</country>
       <zipCode>2800</zipCode>
                       <city>Mechelen</city>
                       <phone>+3215124578</phone>
                       <email>sender@sendercompany.com</email>
<eoriNumber>1133113311</eoriNumber>
                       <vatNumber>BE123456</vatNumber>
</commercialInvoiceConsignor>
              <commercialInvoiceLine>
                     <customsTarif>2225522</customsTarif>
                     <receiverCustomsTarif>5552255</receiverCustomsTarif>
                     <productCode>88776655</productCode>
                     <content>Paperclips</content>
                     <grossWeight>123</grossWeight>
                     <itemsNumber>1</itemsNumber>
                     <amountLine>1515</amountLine>
                     <customsOrigin>BE</customsOrigin>
                     <invoicePosition>5151</invoicePosition>
                  </commercialInvoiceLine>
</international>
           
</parcels>
<productAndServiceData>
<orderType>consignment</orderType>
</productAndServiceData>
</order>
</ns1:storeOrders>
</soapenv:Body>
</soapenv:Envelope>

Sample call B2C

<soapenv:Envelope xmlns:ns1="http://dpd.com/common/service/types/ShipmentService/3.3" xmlns:ns="http://dpd.com/common/service/types/Authentication/2.0" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Header>
<ns:authentication>
         <delisId>KD***</delisId>
         <authToken>****</authToken>
   <messageLanguage>nl_NL</messageLanguage>
</ns:authentication>
</soapenv:Header>
<soapenv:Body>
   <ns1:storeOrders>
<printOptions>
        <printerLanguage>ZPL</printerLanguage>
        <paperFormat>A6</paperFormat>
      </printOptions>
      <order>
        <generalShipmentData>
               <sendingDepot>0530</sendingDepot>
               <product>CL</product>
               <sender>
                  <name1>Sender NV</name1>
                  <name2>Jan Jansens</name2>
                  <street>Egide Walschaertsstraat</street>
                  <houseNo>20</houseNo>
                  <country>BE</country>
                  <zipCode>2800</zipCode>
                  <city>Mechelen</city>
                  <phone>003215123456</phone>
              <email>sender@sendercompany.com</email>
              <eoriNumber>1133113311</eoriNumber>
              <vatNumber>BE123456</vatNumber>
               </sender>
               <recipient>
                  <name1>B2B British Test</name1>
                  <street>Receiverstraat</street>
                  <houseNo>5</houseNo>
                  <country>GB</country>
                  <zipCode>LS101AB</zipCode>
                  <city>Leeds</city>
                  <phone>00446123456</phone>
               <email>receiver@receivercompany.com</email>
               
               <eoriNumber>1133113311</eoriNumber>
               <vatNumber>BE123456</vatNumber>
               </recipient>
            </generalShipmentData>
            <parcels>
               <customerReferenceNumber1>Box 1234</customerReferenceNumber1>
               <weight>340</weight> 
               
                <international>
                  <parcelType>false</parcelType>
                  <customsAmount>1400</customsAmount>
                  <customsCurrency>EUR</customsCurrency>
                  <customsAmountEx>1400</customsAmountEx>
                  <customsCurrencyEx>EUR</customsCurrencyEx>
                  <clearanceCleared>F</clearanceCleared>
                  <prealertStatus>S03</prealertStatus>
                  <exportReason>01</exportReason>
                  <customsTerms>06</customsTerms>
                  <customsContent>Paperclips</customsContent>
                  <customsInvoice>12345</customsInvoice>
                  <customsInvoiceDate>20190624</customsInvoiceDate>
                  <comment2>QQ123456C</comment2>
                  
                  <commercialInvoiceConsigneeVatNumber>BE123456</commercialInvoiceConsigneeVatNumber>
                  <commercialInvoiceConsignee>
                       <name1>B2B British Test</name1>
                       <street>Receiverstraat</street>
                       <houseNo>5</houseNo>
                       <country>GB</country>
                       <zipCode>LS101AB</zipCode>
                       <city>Leeds</city>
                       <phone>00446123456</phone>
                       <email>receiver@receivercompany.com</email>
                       
                       <eoriNumber>1133113311</eoriNumber>
                       <vatNumber>BE123456</vatNumber>
                  </commercialInvoiceConsignee>
                  <commercialInvoiceConsignor>
                       <name1>Sender NV</name1>
                       <name2>Jan Jansens</name2>
                       <street>Egide Walschaertsstraat</street>
                       <houseNo>20</houseNo>
                       <country>BE</country>
                       <zipCode>2800</zipCode>
                       <city>Mechelen</city>
                       <phone>003215123456</phone>
                       <email>sender@sendercompany.com</email>
                       <eoriNumber>1133113311</eoriNumber>
                       <vatNumber>BE123456</vatNumber>
                  </commercialInvoiceConsignor>
                 <commercialInvoiceLine>
                     <customsTarif>2225522</customsTarif>
                     <receiverCustomsTarif>5552255</receiverCustomsTarif>
                     <productCode>88776655</productCode>
                     <content>Paperclips</content>
                     <grossWeight>340</grossWeight>
                     <itemsNumber>1</itemsNumber>
                     <amountLine>1515</amountLine>
                     <customsOrigin>BE</customsOrigin>
                     <invoicePosition>5151</invoicePosition>
                  </commercialInvoiceLine>
               </international>
               
            </parcels>
            <productAndServiceData>
               <orderType>consignment</orderType>
               <predict>
                  <channel>1</channel>
                  <value>receiver@receivercompany.com</value>
                  <language>NL</language>
               </predict>
            </productAndServiceData>
      </order>
   </ns1:storeOrders>
</soapenv:Body>
</soapenv:Envelope>

Sample call B2B with several different items

<soapenv:Envelope xmlns:ns1="http://dpd.com/common/service/types/ShipmentService/3.3" xmlns:ns="http://dpd.com/common/service/types/Authentication/2.0" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Header>
<ns:authentication>
         <delisId>KD***</delisId>
         <authToken>*****</authToken>
   <messageLanguage>nl_NL</messageLanguage>
</ns:authentication>
</soapenv:Header>
<soapenv:Body>
   <ns1:storeOrders>
<printOptions>
        <printerLanguage>ZPL</printerLanguage>
        <paperFormat>A6</paperFormat>
      </printOptions>
      <order>
       <generalShipmentData>
               <sendingDepot>0530</sendingDepot>
               <product>CL</product>
               <sender>
                    <name1>Sender NV</name1>
                    <name2>Jan Jansens</name2>
                  <street>Egide Walschaertsstraat</street>
                  <houseNo>20</houseNo>
                  <country>BE</country>
                  <zipCode>2800</zipCode>
                  <city>Mechelen</city>
                  <phone>003215123456</phone>
             <email>sender@sendercompany.com</email>
               <eoriNumber>1133113311</eoriNumber>
             <vatNumber>BE123456</vatNumber>
               </sender>
               <recipient>
                   <name1>British Test</name1>
                   <street>Receiverstraat</street>
                   <houseNo>5</houseNo>
                 <country>GB</country>
                 <zipCode>LS101AB</zipCode>
                 <city>Leeds</city>
            <phone>00446123456</phone>
              <email>receiver@receivercompany.com</email>
                  <eoriNumber>7788778877</eoriNumber>
              <vatNumber>GB654321</vatNumber>
               </recipient>
            </generalShipmentData>
            <parcels>
               <customerReferenceNumber1>Box 1234</customerReferenceNumber1>
               <weight>470</weight> 
               
                <international>
                  <parcelType>false</parcelType>
                  <customsAmount>2700</customsAmount>
                  <customsCurrency>EUR</customsCurrency>
                  <customsAmountEx>2700</customsAmountEx>
                  <customsCurrencyEx>EUR</customsCurrencyEx>
                  <clearanceCleared>N</clearanceCleared>
                  <prealertStatus>S03</prealertStatus>
                  <exportReason>01</exportReason>
                  <customsTerms>06</customsTerms>
                  <customsContent>Paperclips</customsContent>
                  <customsInvoice>12345</customsInvoice>
                  <customsInvoiceDate>20190624</customsInvoiceDate>
                  <comment2>QQ123456C</comment2>
                  <commercialInvoiceConsigneeVatNumber>GB654321</commercialInvoiceConsigneeVatNumber>
                  <commercialInvoiceConsignee>
                       <name1>British Test</name1>
                       <street>Receiverstraat</street>
                       <houseNo>5</houseNo>
                       <country>GB</country>
                       <zipCode>LS101AB</zipCode>
                       <city>Leeds</city>
                       <phone>00446123456</phone>
                       <email>receiver@receivercompany.com</email>
                       <eoriNumber>7788778877</eoriNumber>
                       <vatNumber>GB654321</vatNumber>
                  </commercialInvoiceConsignee>
                  <commercialInvoiceConsignor>
                       <name1>Sender NV</name1>
                       <name2>Jan Jansens</name2>
                       <street>Egide Walschaertsstraat</street>
                       <houseNo>20</houseNo>
                       <country>BE</country>
                       <zipCode>2800</zipCode>
                       <city>Mechelen</city>
                       <phone>003215123456</phone>
                       <email>sender@sendercompany.com</email>
                       <eoriNumber>1133113311</eoriNumber>
                       <vatNumber>BE123456</vatNumber>
                  </commercialInvoiceConsignor>
                 <commercialInvoiceLine>
                     <customsTarif>2225522</customsTarif>
                     <receiverCustomsTarif>5552255</receiverCustomsTarif>
                     <productCode>88776655</productCode>
                     <content>Paperclips</content>
                     <grossWeight>230</grossWeight>
                     <itemsNumber>1</itemsNumber>
                     <amountLine>1200</amountLine>
                     <customsOrigin>BE</customsOrigin>
                     <invoicePosition>5151</invoicePosition>
                  </commercialInvoiceLine>
                   <commercialInvoiceLine>
                     <customsTarif>885588</customsTarif>
                     <receiverCustomsTarif>558855</receiverCustomsTarif>
                     <productCode>10101212</productCode>
                     <content>Pencils</content>
                     <grossWeight>240</grossWeight>
                     <itemsNumber>1</itemsNumber>
                     <amountLine>1500</amountLine>
                     <customsOrigin>BE</customsOrigin>
                     <invoicePosition>5151</invoicePosition>
                  </commercialInvoiceLine>
               </international>
               
            </parcels>
            <productAndServiceData>
               <orderType>consignment</orderType>
            </productAndServiceData>
      </order>
   </ns1:storeOrders>
</soapenv:Body>
</soapenv:Envelope>