As mentioned in the previous pages, DPD and Sendcloud go along well to handle your e-commerce shipments, but a clarification of responsibilities is meaningful to meet expectations.
- DPD is responsible for:
- Sendcloud is responsible for:
- You are responsible for:
- Hosting and maintenance of your web shop framework
- Submitting your DPD credentials and settings correctly into the Sendcloud plug-in.
- Addressing the right partner in case of issues (Sendcloud=Technical / DPD=Operational&Support)