Requesting a driver Pickup

Requesting a driver pickup

Fresh logo

CREATING AN IN SHIPMENT PICKUP (Shipment + Pickup order)


1. Go to

2. Using the provided login information login to DPD Shipper.

3. Open shipments screen.

4. Click on “New Shipment order” button. 

5. In “Recipient” section fill in all the mandatory fields *Name, Street, Building number, ZIP, City, E-mail or phone number)

 6. In “Base data” section select Product DPD Freeze or FRESH. (Additionally, you can select “Additional services” too)

7. Check the checkbox ‘Request pickup’ and select desired pickup date in selection ‘Pickup date’.

8. In “Parcels” section set the needed parcel count for selected ‘Product’. Input the ‘Weight’ of the parcel. (If weight and parcel dimensions are the same you can check the checkbox ‘All parcels have the same dimensions’)

     8.1. ‘References’ are optional selection.

     8.2. If the selected product is ‘FRESH’ you need to input, the product ‘Expiration date’ and ‘Storage temperature’.

9. Click “Save”. The created shipment will be displayed in the “Shipments” screen.

     9.1. You can click ‘Save & New’ if you want to create another shipment. Or you can click ‘Print & New’ if you want to print label for created shipment and make a new shipment.

10. In “Shipments” screen select shipment using the check box and click ‘Print labels for selected shipments’

11. In “Pickup orders” screen you can check your pickup order. (Pickup date, number of parcels, order state)





1. Go to

2. Open Pickup Orders and click the '+' sign


3. All your address and contact info will be filled, please complete the desired pickup date (can not be today)

4. Choose a number of parcels to be picked up

5. Continue and confirm



Submitted by CustomerIT on Mon, 02/08/2021 - 15:07